ResultsManager v2 Standard and Professional Editions are compared here.

 

ResultsManager is asking for a license key to proceed

 

ResultsManager is trying to tell you that your free trial period has expired, and either a license key has not been entered, or an incorrect key has been entered. Click the ResultsManager tab | Product group | About ResultsManager | Purchase license to purchase a license key for ResultsManager, or check that you have entered your license key exactly as supplied, with all punctuation and capitalisation correct. The capital letter "O" and the number zero "0" can be easily confused, for example. See also Purchasing a License.

 

Refer to the section on Purchasing License keys.

 

No. There is only one installation version of ResultsManager; without a license key, it works for 28 days and then prompts you for a license key when you use it. To reactivate it, you only need to enter a license key. No new download is required.

 

If you are using ResultsManager Standard, some of the features are not enabled. ResultsManager determines whether to provide Standard Edition or Professional Edition functionality as follows:

 

• If a valid ResultsManager Standard license key is entered, Standard Edition mode is enabled. The buttons and selectors for ResultsManager Professional are greyed out.
• If a valid ResultsManager Professional license key is entered, additional Professional Edition functions are enabled.
• If no valid license key has been entered, and the 28-day trial period has not yet expired, ResultsManager works in Professional Edition mode.
• If no valid license key has been entered, and the 28-day trial has expired, then ResultsManager still claims to be the Professional Edition, but the OK buttons are disabled. You can still enter a license key in the ResultsManager tab | Product group | About ResultsManager | Enter Key.

 

Standard Edition or Professional Edition are controlled by the license key. Click on the ResultsManager tab | Product group | About ResultsManager to check whether you are using the ResultsManager Standard Edition or ResultsManager Pro Edition:

 

Help | About ResultsManager: Standard Edition

 

 

Help | About ResultsManager: Professional Edition

 

Click the ResultsManager tab | Product group | About ResultsManager to open the About dialogue:

 

Help | About ResultsManager

 

Then click on Enter Key and enter your license key exactly as delivered. The text "Limited license, x days left" tells you that ResultsManager is operating in trial mode.

 

Entering the License key

 

 

ResultsManager does not change "on the fly" from trial to licensed operation. It must restart to change to licensed mode. When you enter a license key, the license dialogue closes. Click the ResultsManager tab | Product group | About ResultsManager | Enter key to check whether the license key was accepted. If it has been entered correctly, the dialogue will say "Licensed version":

 

License key correctly entered

 

If the license key was not correctly entered, the dialogue will still say "Limited license - X days left". You should check that you have entered the key exactly as supplied, as it is case-sensitive.

 

Yes, you can upgrade from ResultsManager v2 Standard to ResultsManager v2 Professional Edition by entering a valid ResultsManager Pro license key. You should check that any Options that refer to ResultsManager Pro only are correctly configured after entering your license key.

 

No, ResultsManager v2 will also work with MindManager X5 or 6. However we recommend MindManager X5 Pro or MindManager Pro 6, as these have many benefits if you are serious about capturing and visualising your most important information, such as integration with Microsoft® Office.

 

Compatibility warning message

 

If ResultsManager detects that you are using a version of MindManager that is either not supported (because it is too old), or not tested (because it is too new), it will display a Compatibility Warning message when you use it. Refer to the section on Keeping up to date.

 

ResultsManager is not currently licensed for server use. It is designed for installation and use on a single user's machine. This may be supported in a future version. Please contact us if you need to run ResultsManager on a server.

 

Currently, the Dashboard and example maps are installed in a subfolder called "My Dashboards", in the default maps folder configured in MindManager. So if you have configured your default map folder (in  the MindManager button | MindManager Options) to be "C:\My Documents", then the dashboard maps will be in "C:\My Documents\My Dashboards". If you change the default maps folder after installing ResultsManager, then you should re-install ResultsManager.

 

No. Uninstalling ResultsManager only removes the information that lets MindManager find it. It does not remove any of the option settings. When you re-install ResultsManager, it will check to see if you have edited any of the Dashboard maps, and will prompt before overwriting ones that you have customised. However, you should always make a backup of your master lists and any files you have customised before uninstalling or re-installing.

 

The Read Me First file contains information that might not be in the full documentation. If you encounter a problem, it's always worth checking the RMF to see if any newer information is available, especially known issues. You can read the RMF file after installation by clicking the ResultsManager tab | Product group | About ResultsManager | View Release Notes Map.