Click on the questions below to display the answers. If you don't see your question here, also try the ResultsManager tab | Product group | About ResultsManager | View Release Notes Map, or contact us.
Does ResultsManager support Microsoft® Outlook?
In the current versions, ResultsManager can integrate with Microsoft® Outlook through MindManager's link to Outlook (MindManager Pro editions only).
You can synchronise ResultsManager activities in specifically-designed Dashboard maps using MindManager Button | Export | Synchronize Microsoft Outlook Tasks. Note that Outlook does not receive information about Contexts or Areas, and does not discriminate between Projects, Results or Actions.
Does ResultsManager integrate with NetCentric's GTD Add-in for Outlook?
Not directly. Currently, ResultsManager uses MindManager's built-in synchronisation with Microsoft Outlook. This only accesses common Outlook fields and does not interact with any special data used by the "GTD" Add-in. Solutions to this are under review.
How can I turn an e-mail into an Activity?
New action items often arrive in the form of e-mails. If you have MindManager Pro, you can select the mail in Outlook and click the toolbar button labelled "Export Selected items to MindManager". This will create a new Topic under the currently selected Topic. You can then click the ResultsManager tab | Activity group | Edit Activity to turn this into an actionable item that ResultsManager can track.
I already use Outlook for tracking my action items. What advantages does ResultsManager offer?
ResultsManager allows you to visualise projects and automatically keep track of Next Actions. Visualising projects lets you focus on outcomes and achievements, which are more difficult to see when working exclusively with lists. You can also embed action items in documents such as brainstorm captures, meeting minutes, keeping them in the context of other information.
In a future version of ResultsManager, we will provide more sophisticated integration with Outlook, allowing you to use Outlook for distribution of Activities by e-mail, and keeping the Task list synchronised with your activities.
Can I import my Outlook Tasks into ResultsManager?
If you are using MindManager Pro, you can use MindManager Button | Import | Import Microsoft Outlook Tasks to import Outlook tasks into a MindManager map. Task and category information is preserved, and you can then reorganise the map into projects and edit the activities further with ResultsManager. ResultsManager can then create a dashboard from this map.
Can I synchronise a Dashboard map with Outlook?
Yes, but the dashboard map must meet the following requirements:
Can I synchronise an individual Project map with Outlook?
Yes, but make sure that you disable the option for importing new tasks from Outlook, otherwise you will import everything else into your project map as well:
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At the time of writing, MindManager does not remember these settings between uses, so you must re-establish them each time.
Note that if you synchronise an individual project map with Outlook, you will not get the parent project name appearing as a ~Category value. This information is only created when ResultsManager creates a Dashboard map.
I get a message about Outlook Synchronisation not enabled
(ResultsManager Professional Edition only)
Generating an Outlook Sync Dashboard without enabling support
This happens if you try to generate one of the Outlook Synchronisation dashboards without first enabling the support for Outlook Synchronisation in the ResultsManager tab | Options group | Options | ResultsManager Options.
Outlook complains about security when I try to synchronise it with MindManager
Some versions of Outlook will display a warning message when another programme tries to access it. This is because it is common for viruses to use Outlook as a means of sending e-mails without the user's knowledge.
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To allow synchronisation to complete, check the "Allow access" box and click Yes. This can also be configured in Outlook's security settings.
If this warning appears when you have not requested synchronisation with MindManager, then please ensure that there are no Gyronix email addresses in your address book, because we already receive enough virus emails and don't need any more.
Tasks are duplicated in Outlook
Tasks will be duplicated in Outlook if you forget to use the Send Dashboard Changes command after synchronising a Dashboard map. (This command is at the ResultsManager tab | Dashboard group | Send Changes).
When MindManager synchronises a map with Outlook, it writes special information to the Topics to record that fact that the task is now synchronised with Outlook. When synchronising a Dashboard map, this information is written into the Dashboard map. To transfer this information back to the project maps for use next time, changes must be sent back from the Dashboard map. Otherwise, the next time the dashboard is generated, the same tasks will appear to be unsynchronised with Outlook, and will be recreated in the Outlook task list, duplicating their previous entries.
To clean up after this has happened, do the following:
Tasks get duplicated in the Committed dashboard
Outlook has no mechanism for marking tasks as Committed or Someday-Maybe. This means that if you add a new task to Outlook, ResultsManager will regard it as a Someday-Maybe task under all conditions. If you are exclusively using the Committed dashboard for synchronising only Committed tasks with Outlook, then any new Someday-Maybe task should be deleted from Outlook once it has been synchronised with ResultsManager and the changes sent back to a project map. Otherwise, the task will be recreated in MindManager again, as it will not appear in subsequent dashboards since is it not Committed.
Can I break the synchronisation between a map and Outlook?
MindManager does not include a command for breaking Outlook synchronisation. However, the ResultsManager installation includes a utility to help manage maps that are synchronised with Outlook.
What data gets synchronised between MindManager maps and Outlook tasks?
|
Task information |
Synchronisation behaviour
|
|
Task name / subject |
Synchronised (plain text only) |
|
Task Notes |
Synchronised (plain text only) |
|
Task Owner(s) |
Not synchronised |
|
Start date |
Synchronised: is set to match the Due date if no Start date is defined |
|
Due date |
Synchronised: is set to match the Start date if no Due date is defined |
|
Task Percent complete |
Synchronised |
|
Percent complete |
Synchronised |
|
Priority |
Synchronised, but "No Priority" gets converted to Priority 2 on a round trip |
|
Categories |
Synchronised |
|
Context |
Synchronised via @Categories (ResultsManager option) |
|
Area |
Synchronised via ^Categories (ResultsManager option) |
|
"Committed" marker |
Not synchronised |
|
Action / Result / Project marker |
Not synchronised: all activities appear as tasks in Outlook |
|
Hyperlink |
Not synchronised |
|
Parent Result or Project name |
Visible in the ~Categories (ResultsManager option) but not synchronised both ways |
Other Outlook fields (e.g. Status, Contacts, Private flag) are not synchronised.
I synchronised a dashboard map with Outlook, and it said that some tasks had changed on both sides
MindManager's synchronisation with Outlook sometimes reports that a task has changed on both sides simultaneously, even when it hasn't. This is a known issue and is under investigation.
After synchronising with Microsoft Outlook, my Activities are set to Priority 2
When MindManager synchronises tasks with Outlook, the Priority setting is transferred as follows:
This means that activities with no priority in MindManager will eventually become Priority 2 when synchronised with Outlook more than once. This is a known issue with MindManager's Outlook synchronisation feature.
Can I send a Dashboard map to a PDA?
A Dashboard map is no different to any other map created by MindManager. You can send it to a PDA using MindManager Mobile, so that you have your latest action items with you at all times. Alternatively you may be able to synchronise information on your PDA with Microsoft Outlook.
The following data is synchronised between MindManager desktop and MindManager Mobile editions: